find the "display adapters" section, right click and uninstall everything under the drop-down. Select express uninstall everything when the prompt pops up, go through the steps, then restart your computer.īoot back into your Desktop, and go straight to device manager (right click windows button, click device manager). Stay away from Windows update in the future it's complete junk. Microsoft installed a new one over your existing one when it installed 8.1. Uninstall your AMD graphics driver through control panel. Try installing this first before continuing, because it may fix your problem right away. I understand that this is for the hp envy 15, but it should also work for the hp envy 17. The next thing you'll need to download is a file that is meant to fix your brightness once you reinstall the AMD drivers. Save it to your desktop You'll need it later. The first thing you'll need to do is go to hp's driver download section on their website and find the graphics driver for your laptop: Assuming you have an hp envy 17 3xxx laptop and not an older model, I hopefully have a fix for you.
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